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Help Centre

Useful Information for first time Visitors

What happens after I submit my order?

As soon as your order has been processed, you will receive confirmation of this plus a VAT invoice. Please make a note of the stated delivery time.

How can I get a quick quote?

Yes, we have a great facility for doing just that. Once you have added the items you are interested in to the basket, press the “create a quote” button that appears on the drop down screen.
Or, once you have proceeded to the view basket page, you can press the “create a quote” button found at the bottom of this page. We will automatically email you your quotation.

For quotes of £10,000 +, please contact Vicky or Emma at with your your specific requirements, quoting product names and/or links for best prices every time.

What industry approvals do you and your products have?

ISO 9001:2008, Constructionline, RIBA, Sold Secure.

What is your privacy policy?

We are committed to protecting and respecting your privacy. Please view our Privacy Policy for full details.

How do you manage personal data?

We are committed to protecting and respecting your privacy. Please view our Privacy Policy for full details.

We are fully PCI compliant and do not store any of your card details.

What are cookies?

Most web sites you visit will use cookies to improve your user experience, they enable that web site to “remember” you, this is either for the duration of your visit (using a “session cookie”) or for repeat visits (using a “persistent cookie”). Cookies perform various roles, they allow you to navigate efficiently between pages, store your preferences and generally improve your experience of a website. They make the interaction between you and a website faster and easier.

How do you manage cookies?

Our Cookie Policy

The Barriers Direct web site uses a number of cookies to enhance the user experience for visitors:

You can choose to accept or decline the use of cookies on web sites by modifying the appropriate settings.

We are currently operating an “implied consent” policy which means that you are deemed to consent to our use of cookies when you place an order with us. Please view our Privacy Policy for full details.

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