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Help Centre


Do you have a shop I can visit?

No, our products come from various parts of the UK and are delivered straight to you. We endeavour to give you as much information as possible on the web site to make choosing as easy as possible.

How do I return an item, or request a refund?

Please call us as soon as possible or within 14 calendar days after the day of delivery on 0800 0288010 or email Please also read our Returns and Refunds Policy.

How can I request a Quotation or request that you submit a Tender?

Either press the “create a quote” button that appears on the drop down screen after adding an item to the basket; or, once you have proceeded to the view basket page, you can press the “create a quote” button found at the bottom of this page. Fill in your details and we will automatically email you your quotation.

Alternatively, please contact with any quotation or tender enquiries.

How do I place an order offline / not using the website?

Please use the following contact details: Phone: 0800 0288010 Fax: 0843 216 1763 Email: